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Orleans Policies & Procedures
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Team Las Vegas
Orleans Concession Group
Policies & Procedures
Welcome to the Orleans Concession Group. The following are policies and procedures set forth by The Orleans Arena which must be adhered to in order to participate in this fundraising opportunity:
Dress Code & Appearance
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Black slacks must be worn, no jeans; black shoes, tennis shoes are acceptable so long as they are black; along with the Nevada Storm jersey. If your child’s jersey doesn’t fit, a jersey will be provided on loan, to be returned at the completion of the event. Hats are no longer acceptable.
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No visible tattoos are permitted.
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Hair falling past the shoulders must be pulled back or kept up for the entirety of the event.
Booth Requirements
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All booth workers must now obtain TAM (Alcohol Awareness) and Health Cards and have them on your person when working in the booth.
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Participants must be 18 years or older to work the booth and 21 years of age to be a cashier due to the sale beer.
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Extra belongings, i.e. purses, jackets etc., are not to be brought to the booth. Only items that can fit in pants pockets will be accepted due to the lack of storage space in the booths. If working as a cashier, try to remember to not have any currency in your pockets while working.
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Cell phones are frowned upon so do the best you can from using it while working in the booth. If necessary to use cell, try to go to the rest room or somewhere out of sight of Orleans employees and customers.
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Smoking is only permitted at the Employee Entrance of the arena. Smoking is no longer permitted while on duty on the public smoking balcony of the arena.
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Employees from the Orleans Arena normally will work in each booth with the non-profit groups. One is the lead cashier and the other is the stand leader overseeing the kitchen and stock operation. Please remember, they are Orleans employees and don’t answer to the group, nor do we to them. Consequently, work together as a group to maintain the operation of the booth without depending on the Orleans employees to help meet our needs.
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Inappropriate time spent out of the booth watching events will not be tolerated. Event watching will only be acceptable during approved breaks or if business levels warrant it. The group is there to provide a service for The Orleans while raising money for their children; the group is there to work, not to watch the events. If for whatever reason, an opportunity arises to watch the event, the Outlaw jersey must be removed in order to sit in the arena.
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Bringing unauthorized individuals to events without purchasing a ticket is forbidden.
Event Parking
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Park on the west side of the arena (Cameron St.). Enter the arena through the employee entrance, which is approximately fifty yards north of the NW corner of the building on the west side of the arena. For the first event worked, a contact phone number will be given. Upon arrival to the employee entrance, someone working the event will be there to meet and assist in entering the arena along with providing the necessary training in the booth.
Event Requisition Process
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Each month, the Orleans will provide a list of prospective events each non-profit group can bid upon. Each month the Group Coordinator will send out said list via email to all group members asking for each members list of events they would prefer to work for that given month. Based upon responses from the group members, the Group Coordinator will submit an event request list to the Orleans Event Coordinator. Event participation will be scheduled on a “first come, first serve” basis based upon the need of the booth scheduled. The Orleans Coordinator will then contact the Group Coordinator approximately one week prior to event(s) she has chosen the group to work. In turn, via email, the Group Coordinator will send out an event confirmation listing all the necessary information on the event including the list of persons scheduled to work the confirmed event. Please note, there are many non-profit groups that work at the Orleans, consequently, even though an event is requested, it doesn’t necessarily mean the group will be granted the event.
Funds Distribution
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For any given event, the group will make 12% of the revenue of the booth plus 7% of the revenue of the beer portal if worked, with a $250 minimum. Tips are accepted which are pooled together at the end of the event. The group’s share of the revenue plus tips will then be divided by the amount of people worked and that is the amount of each share for the event. The Orleans will send a check once a month for all events worked in that time frame. After each event, the tip pool will be deposited into a separate savings account that has been established for the group. Upon receipt of the Orleans check, a cashier’s check will then be cut to the Team Las Vegas for the tips made for those specific events. The Group Coordinator will then forward those funds to Cindy Mono, for whom arrangements can be made as to how funds will be used. Each volunteer, via email, will be notified by the Group Coordinator outlining every deposit made to the organization on their behalf.
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If, for whatever reason, participation with the Team Las Vegas Organization is terminated, all existing available funds acquired through participation in the Orleans Concession Group, will be forfeited back to the Team Las Vegas Organization to be used at the discretion of the Outlaws Board of Directors.
If you have further questions, contact Becky Todd @ 375-2400.
Thank you
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